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  1. Field Agent Canada
  2. FAQs - My Account

FAQs - My Account

Other Frequently Asked Questions

  • Why were my tasks denied?
  • Can I use special lenses on my device?
  • What if a job is available outside of a store's business hours?
  • In what countries around the world is Field Agent available?
  • Why did my job get denied automatically?

Finance and Payments

  • Do product reimbursements count towards my Year-To-Date earnings amount, and therefore be taxable?
  • What is my YTD earnings and why is this different from my cashout amount?

Review Process and Timing Expectations

  • Can Field Agent send me the job to try again?
  • How do I cancel a job reservation?
  • Can I add time to a job that I currently have reserved?
  • How do I check the status of my submission?
  • When will my job be reviewed and paid?

Account Questions

  • I selected the wrong country; how do I change this?
  • How do I reach International Field Agent Support?
  • How do I invite a friend to Field Agent?
  • There’s an administrative task on my app asking for my Social Insurance Number. Why do you need this?
  • How do I change my email on file?

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