Field Agent Support
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Activity overview
Latest activity by Field Agent Support-
Field Agent Support created an article,
Why were my tasks denied?
Here are some frequently asked questions about task denials. We are often asked if we can provide partial payment for tasks where one question is completed correctly on a task, but the rest are ...
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Field Agent Support created an article,
Always make sure your task is fully uploaded PRIOR to closing the app
It is imperative that you ensure your task is fully uploaded into our system PRIOR to closing your app. After each task, head on over to the ACTIVE WORK tab and check that your task has reached 100...
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Field Agent Support created an article,
I forgot my secret word and I need to create a new one. How do I do this?
NEXT STEPS FOR CASHING OUT - PLEASE READ CAREFULLYYou will no longer be able to cashout to the email you used on the last transaction. BEFORE CASHING OUT AGAIN complete the following steps ON OUR W...
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Field Agent Support created an article,
Will a canceled or expired job negatively impact my Agent Score or statistics?
If you must cancel a task and do so within 5 minutes of reserving it, your Agent score will NOT be impacted. If you go beyond the 5 minute grace period, you will lose points off your agent score. T...
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Field Agent Support created an article,
Invite Code & Bonus - How it works
Agents, don’t keep your Field Agent Invite CODE a secret! Invite your friends to FIELD AGENT and earn up to $10 per invite! How do I invite a friend to Field Agent? Go to the Account section of ...
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Field Agent Support created an article,
Hide Jobs Feature - How it works
None of our jobs are released as hidden jobs, rather, the hide feature of our app exists to help agents categorize jobs and remove jobs from the primary job list page and the map search. You c...
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Field Agent Support created an article,
What if I have reserved the job but cannot locate the requested item in stores near me?
In general, it is best to follow the instructions as stated in the jobs. But below are the general principles related to these different types of programs. Buy & Try Projects: If you can't locat...
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Field Agent Support created an article,
Can I substitute other products if I cannot find the requested product in a store near me?
Take note of the instructions on each opportunity. If ever there are substitutions allowed, it will be outlined in the instructions for you. If there are no substitutions listed in the instruc...
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Field Agent Support created an article,
General FAQ: Buy & Try and Ratings & Reviews Programs
We are excited to offer this opportunity with our Buy & Try programs and Ratings & Reviews programs. We look forward to working with you to give you the opportunity to experience these products. ...
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Field Agent Support created an article,
Why does my friend see jobs that I don't?
A first possibility is that there are a few jobs that can only be seen and completed on iPhones. Sometimes, our clients request a minimum photo resolution, and there is such a broad variety of hard...