Field Agent Support
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Activity overview
Latest activity by Field Agent Support-
Field Agent Support created an article,
Android Users - Push Notifications
Due to changes in the Android system, users are required to turn their Job Action (Work Reservation and Work Submission) push notifications ON. This will allow us to properly receive the data that ...
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Field Agent Support created an article,
DO NOT LOG OUT OF YOUR APP WITH ACTIVE TASK RESERVATIONS
It is very important that you do not log out of the app, or install any updates when you have active task reservations. Doing so will result in losing the reservation and we are not able to resend ...
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Field Agent Support created an article,
Do product reimbursements count towards my Year-To-Date earnings amount, and therefore be taxable?
Sometimes. It depends on how the task is structured. There are two ways that we pay product reimbursement:1. It's a set reimbursement included in the bounty. You will often see this structure in ou...
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Field Agent Support created an article,
Why were my tasks denied?
Here are some frequently asked questions about task denials. We are often asked if we can provide partial payment for tasks where one question is completed correctly on a task, but the rest are ...
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Field Agent Support created an article,
Always make sure your task is fully uploaded PRIOR to closing the app
It is imperative that you ensure your task is fully uploaded into our system PRIOR to closing your app. After each task, head on over to the ACTIVE WORK tab and check that your task has reached 100...
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Field Agent Support created an article,
I forgot my secret word and I need to create a new one. How do I do this?
NEXT STEPS FOR CASHING OUT - PLEASE READ CAREFULLYYou will no longer be able to cashout to the email you used on the last transaction. BEFORE CASHING OUT AGAIN complete the following steps ON OUR W...
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Field Agent Support created an article,
Will a canceled or expired job negatively impact my Agent Score or statistics?
If you must cancel a task and do so within 5 minutes of reserving it, your Agent score will NOT be impacted. If you go beyond the 5 minute grace period, you will lose points off your agent score. T...
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Field Agent Support created an article,
Invite Code & Bonus - How it works
Agents, don’t keep your Field Agent Invite CODE a secret! Invite your friends to FIELD AGENT and earn up to $10 per invite! How do I invite a friend to Field Agent? Go to the Account section of ...
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Field Agent Support created an article,
Hide Jobs Feature - How it works
None of our jobs are released as hidden jobs, rather, the hide feature of our app exists to help agents categorize jobs and remove jobs from the primary job list page and the map search. You c...
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Field Agent Support created an article,
What if I have reserved the job but cannot locate the requested item in stores near me?
In general, it is best to follow the instructions as stated in the jobs. But below are the general principles related to these different types of programs. Buy & Try Projects: If you can't locat...